Nexus
How to cancel and turn off Nexus Call Screening
You can cancel Nexus yourself, any time. There are two parts: end your service, then turn call forwarding off on your phone. Your phone company keeps forwarding calls until you do.
1. End your service
- Open nexus.noahs.world in your web browser and sign in with your email and password.
- Tap Account.
- Under End your service, type END in the box, then tap End my service.
Using the Nexus app on Android? In the app, tap Account, then Open my account in your browser, and sign in there. Your service can't be ended from inside the app.
If you pay monthly, you can also tap Manage or cancel your subscription on the Account page, and cancel on the billing page that opens.
2. What happens after you cancel
- If you've paid for this month, Nexus keeps working until the end of what you've paid for. You won't be charged again.
- On a free trial, ending your service ends the trial right away. Nothing is charged.
- If your account is free and you never pay, ending your service stops it right away.
- Changed your mind before your paid time runs out? Tap Keep my service on the Account page.
- When your service ends, screening stops. Until you turn call forwarding off, calls your phone sends to Nexus get a busy signal.
- 7 days after your service ends, your Nexus number, call history, voicemail and account are deleted.
- Want to come back before then and keep your number? Sign in and look for Start again and keep this number, or Subscribe to continue after a free trial. If you don't see either, for example on iPhone while iPhone support is still being tested, or if your setup test never passed, get in touch and ask.
3. Turn call forwarding off
Do this once your service has ended. If you do it sooner, Nexus stops screening your calls right away. Find your phone company below.
AT&T
Android
Tap this and press Call:
If tapping a code does nothing, tap Copy, open the Phone app's keypad, press and hold the number field, then tap Paste and press Call.
iPhone
Dial each of these, one at a time:
Tap Copy, open the green Phone app, tap Keypad, tap above the 1 2 3 buttons, tap Paste, press the green button, and when it says Succeeded tap Dismiss.
An iPhone won't dial these codes from a tap, so they're pasted in. Or type it in yourself. Leave out the spaces, they're only there to make it easier to read.
## 67 #
## 61 #
## 62 #
If a code doesn't work, call AT&T and ask them to turn off call forwarding.
T-Mobile
Android
Tap this and press Call:
If tapping a code does nothing, tap Copy, open the Phone app's keypad, press and hold the number field, then tap Paste and press Call.
iPhone
Dial each of these, one at a time:
Tap Copy, open the green Phone app, tap Keypad, tap above the 1 2 3 buttons, tap Paste, press the green button, and when it says Succeeded tap Dismiss.
An iPhone won't dial these codes from a tap, so they're pasted in. Or type it in yourself. Leave out the spaces, they're only there to make it easier to read.
## 67 #
## 61 #
## 62 #
If a code doesn't work, call T-Mobile and ask them to turn off call forwarding.
Verizon
Android
Tap this and press Call:
If tapping a code does nothing, tap Copy, open the Phone app's keypad, press and hold the number field, then tap Paste and press Call.
iPhone
Dial this:
Tap Copy, open the green Phone app, tap Keypad, tap above the 1 2 3 buttons, tap Paste, and press the green button. You'll hear beeps, then the call ends.
An iPhone won't dial these codes from a tap, so they're pasted in. Or type it in yourself. Leave out the spaces, they're only there to make it easier to read.
* 73
If a code doesn't work, call Verizon and ask them to turn off call forwarding.
Cricket
Android
Tap this and press Call:
If tapping a code does nothing, tap Copy, open the Phone app's keypad, press and hold the number field, then tap Paste and press Call.
iPhone
Dial each of these, one at a time:
Tap Copy, open the green Phone app, tap Keypad, tap above the 1 2 3 buttons, tap Paste, press the green button, and when it says Succeeded tap Dismiss.
An iPhone won't dial these codes from a tap, so they're pasted in. Or type it in yourself. Leave out the spaces, they're only there to make it easier to read.
## 67 #
## 61 #
## 62 #
If a code doesn't work, call Cricket and ask them to turn off call forwarding.
Metro by T-Mobile
Android
Tap this and press Call:
If tapping a code does nothing, tap Copy, open the Phone app's keypad, press and hold the number field, then tap Paste and press Call.
iPhone
Dial each of these, one at a time:
Tap Copy, open the green Phone app, tap Keypad, tap above the 1 2 3 buttons, tap Paste, press the green button, and when it says Succeeded tap Dismiss.
An iPhone won't dial these codes from a tap, so they're pasted in. Or type it in yourself. Leave out the spaces, they're only there to make it easier to read.
## 67 #
## 61 #
## 62 #
If a code doesn't work, call Metro by T-Mobile and ask them to turn off call forwarding.
Mint Mobile
Android
Tap this and press Call:
If tapping a code does nothing, tap Copy, open the Phone app's keypad, press and hold the number field, then tap Paste and press Call.
iPhone
Dial each of these, one at a time:
Tap Copy, open the green Phone app, tap Keypad, tap above the 1 2 3 buttons, tap Paste, press the green button, and when it says Succeeded tap Dismiss.
An iPhone won't dial these codes from a tap, so they're pasted in. Or type it in yourself. Leave out the spaces, they're only there to make it easier to read.
## 67 #
## 61 #
## 62 #
If a code doesn't work, call Mint Mobile and ask them to turn off call forwarding.
Visible
Android
Tap this and press Call:
If tapping a code does nothing, tap Copy, open the Phone app's keypad, press and hold the number field, then tap Paste and press Call.
iPhone
Dial this:
Tap Copy, open the green Phone app, tap Keypad, tap above the 1 2 3 buttons, tap Paste, and press the green button. You'll hear beeps, then the call ends.
An iPhone won't dial these codes from a tap, so they're pasted in. Or type it in yourself. Leave out the spaces, they're only there to make it easier to read.
* 73
If a code doesn't work, call Visible and ask them to turn off call forwarding.
Xfinity Mobile
Android
Tap this and press Call:
If tapping a code does nothing, tap Copy, open the Phone app's keypad, press and hold the number field, then tap Paste and press Call.
iPhone
Dial this:
Tap Copy, open the green Phone app, tap Keypad, tap above the 1 2 3 buttons, tap Paste, and press the green button. You'll hear beeps, then the call ends.
An iPhone won't dial these codes from a tap, so they're pasted in. Or type it in yourself. Leave out the spaces, they're only there to make it easier to read.
* 73
If a code doesn't work, call Xfinity Mobile and ask them to turn off call forwarding.
US Mobile (Dark Star / AT&T network)
Android
Tap this and press Call:
If tapping a code does nothing, tap Copy, open the Phone app's keypad, press and hold the number field, then tap Paste and press Call.
iPhone
Dial each of these, one at a time:
Tap Copy, open the green Phone app, tap Keypad, tap above the 1 2 3 buttons, tap Paste, press the green button, and when it says Succeeded tap Dismiss.
An iPhone won't dial these codes from a tap, so they're pasted in. Or type it in yourself. Leave out the spaces, they're only there to make it easier to read.
## 67 #
## 61 #
## 62 #
If a code doesn't work, call US Mobile (Dark Star / AT&T network) and ask them to turn off call forwarding.
US Mobile (Light Speed / T-Mobile network)
Android
Tap this and press Call:
If tapping a code does nothing, tap Copy, open the Phone app's keypad, press and hold the number field, then tap Paste and press Call.
iPhone
Dial each of these, one at a time:
Tap Copy, open the green Phone app, tap Keypad, tap above the 1 2 3 buttons, tap Paste, press the green button, and when it says Succeeded tap Dismiss.
An iPhone won't dial these codes from a tap, so they're pasted in. Or type it in yourself. Leave out the spaces, they're only there to make it easier to read.
## 67 #
## 61 #
## 62 #
If a code doesn't work, call US Mobile (Light Speed / T-Mobile network) and ask them to turn off call forwarding.
Another carrier
Call your phone company and ask them to turn off call forwarding.
If your voicemail stops working afterward, call your phone company and ask them to reset it.
4. Then, on your phone
iPhone
Open Settings. If you see Apps, tap it. Then tap Phone.
- If you want callers you don't know to ring again, turn Silence Unknown Callers off. If you see Screen Unknown Callers instead, set it to Never.
- If you see Live Voicemail, you can turn it back on.
- Then delete the Nexus call contact.
Android
Uninstall the Nexus app, or choose another app as your Caller ID & spam app. You'll usually find that in Settings, under Apps, then Default apps. Until you do one of these, the app can keep refusing calls with no caller ID.
Last updated .